Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account.
Information on help for tax problems including tax HMRC helplines, tax offices, the Revenue Adjudicator, the Parliamentary and Health Service Ombudsman, professional tax advisers and tax charities.
Find out if you can get working or child tax credits and how to claim. If you have a tax credits overpayment find out how to challenge the decision.
Overview and content list for problems with benefits and tax credits.
When and how to complain about the service received from those dealing with your benefits or tax credits.
How to renew your tax credits using the renewal pack that HMRC sends at the start of the tax year.
Information on fringe benefits, including which ones are tax-free and how common fringe benefits such as company cars, meals and relocation expenses are taxed.
Find out why your tax credits have stopped and what you can do about it.
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
Information on problems with PAYE including starting a new job, leaving your job, losing a P45, changes in circumstances, and how to deal with a tax problem.
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